Support & FAQ

Download the software from your purchase email, extract the ZIP file, install dependencies with "pip install -r requirements.txt", and run "python main.py". See our Installation Guide for detailed steps.

Windows 10 or later, 4GB RAM minimum (8GB recommended), Python 3.9+, and a stable internet connection.

Visit my.telegram.org, log in with your phone number, go to "API Development Tools", and create a new application. You'll receive an api_id and api_hash.

Yes! TelePilot Pro supports importing .session files from Telethon-based tools via the Advanced Session Import feature.

TelePilot Pro includes advanced anti-ban protection: smart API rotation, FloodWait handling, PeerFlood detection, and configurable cooldowns. Following our recommended settings, users report 99.9% account safety.

We recommend 30-40 messages per account per day with 30-90 second delays. Use multiple accounts to increase throughput safely.

Warm-up is the process of gradually increasing activity on new accounts over 3-7 days. This builds a trust score with Telegram and reduces ban risk.

Proxies are recommended when managing 10+ accounts to distribute traffic across different IP addresses. Use SOCKS5 proxies for best compatibility.

Yes! All plans are one-time payments with no recurring charges. You own your license forever.

Yes, contact support to upgrade. You'll only pay the difference between plans.

We offer a 7-day money-back guarantee. If you're not satisfied, contact us within 7 days for a full refund.

After purchase, enter your license key in the software's "Verify Activation" section. Activation is instant.

Ensure Python 3.9+ is installed, run "pip install -r requirements.txt" to install dependencies, and check the error message in the terminal for specific issues.

FloodWait is Telegram's rate limiting. TelePilot Pro handles this automatically — it pauses the affected account and resumes after the cooldown. Increase delays between messages to reduce FloodWait frequency.

Check if: (1) your accounts are properly connected, (2) the target users haven't blocked you, (3) you're not hitting daily limits. Review the logs for specific error messages.

Download the latest version from your account dashboard. Extract and replace files in your installation folder. Your settings and data will be preserved.